Terms and Conditions
SUPPLEMENTS:
Guests can request a specific room or garden view for an additional £2 per night.
Single occupancy of a double or twin room carries a supplement of 50% of the corresponding per person rate.
Under occupancy of Room 4 incurrs a supplement of £6 per night.
Cots may be hired at £2 per night.
Room service for meals or drinks is £5 per person.
Corkage will be charged for alcoholic drinks brought on to and consumed on the premises.
CHILDREN:
The following prices for children apply where accommodation is shared with two adults paying full price and where meals are taken from the normal restaurant menu. Other meals for children are available to order and will be charged separately. The hotel has cots and highchairs for babies. Please let us know when booking if you need to use these items.
Age Charge 3 and under Free (but please note charge for cot hire) 4 to 10 One third of the equivalent adult rate 11 to 16 One half of the equivalent adult rate The management will not accept responsibility for the loss of money or valuables unless deposited in the hotel safe.
SECURITY:
The management will not accept responsibility for the loss of money or valuables unless deposited in the hotel safe.
CAR PARKING:
The hotel has its own car park but spaces are limited and availability cannot be guaranteed. Guests’ cars are parked at the owner’s risk. The management accepts no responsibility for loss or damage to property or vehicles left in the car park.
NO SMOKING:
Guests are kindly requested not to smoke in the dining room, the general public areas or the bedrooms. Smoking is permitted in the bar.
DOGS:
Dogs are not allowed in the hotel.
MEALS:
Our menu offers a good selection of traditional home cooked English dishes. At least one vegetarian option is normally available. Please let us know when booking if you have any special dietary requirements. No allowance is made for inclusive meals not taken.
BOOKING CONDITIONS:
Non refundable deposit
Accommodation is offered subject to availability at the time of receiving confirmation and payment of a non-refundable deposit. The amount of the deposit is 20% of the cost of the stay and this amount will be deducted from your final account. The deposit is payable by credit or debit card or cheque to ‘The Whitehall Hotel’. Please do not send cash.Insurance
We strongly recommend that you take out insurance to protect you in the event of unforeseen cancellation. We enclose details of insurance which may be appropriate. It provides protection for deposit and cancellation charges in advance of the holiday and also covers you for the holiday period for medical, emergency, personal accident and also for loss of personal property. This insurance is also available for groups. Please contact us for further details.Cancellation Fee
You may cancel your holiday at any time. However a cancellation charge will apply as follows:
Cancellation notice before arrival date Amount of cancellation charge Up to 4 weeks 20% of holiday cost 27 days -14 days 50% 13 days - 3 days 75% 2 days or less 100% Cancellation charges also apply where a cancellation results in under occupancy of a room (e.g. one person in a twin room).
Balance Due
Accounts usually become due on departure. For some special events for example for major political conferences and for our Christmas and New Year packages we may request full payment in advance of the arrival date. If not paid within 30 days may be subject to interest at 4% above the prevailing Bank of England rate. We regret that we may have to apply a surcharge of 2% to cover processing costs if the balance is settled with a charge or credit card.
Registered Office: 9 St Stephen’s Court, St Stephen’s Rd, Bournemouth BH2 6LA
Registered in England No. 1956401